FAQ/DEMO

Technology is our expertise, soccer is our passion

We strive to assist Soccer Coaches to improve their effectiveness and productivity

Are there additional costs?

No. Your membership is valid for 1 or 12 months, according to your subscription plan. By the end of this period, it will be extended for the same period of time, unless you opt out.

Is support included?

Yes. Email and phone support are included with all memberships. You can email us at any time or give us a call from 9.00AM to 7.00PM GMT.

Can I cancel my membership?

Yes, you can cancel at anytime. Your Tactical Boards Soccer software will remain active until the membership period expires. You will not be billed for an additional month or year, according to your subscription.

What payment methods do you accept?

We accept PayPal payments. You can also use your Visa, MasterCard and American Express but all credit card payments should processed by PayPal for added security.

How do I change my password?

To change your password go to Tactical Boards Soccer settings and select “Change password”.

I forgot my Tactical Soccer password. What I should do?

If you forgot your password, simply click on “Forgot my Password” on Tactical Boards Soccer login screen.
Enter your email address and you’ll get an email with the recovery instructions.

Can I use my membership on multiple devices?

Yes, you can use your membership on up to 5 devices and all data is secured and synced across your authorized devices. Tactical Boards Soccer works on every major platforms (Windows, Mac OS, iOS and Android tablets).

Can I upgrade from an individual user membership to a group membership?

Yes. Please contact us and let us know the number of users you wish to add on your group account. We will follow up. Remember we also have a Players and Parents App, without any cost for parents and players.

How do I enter a coupon code?

Simply add the item to your cart while checkout.
There you’ll see “Do you have a coupon?”. Click “add your coupon code” and update the cart to see the new price.

How can I change my billing information?

Since all billing is processed by PayPal, all billing changes should be made on your PayPal account.

How do I update my email address?

Please contact us and we will be able to change your email address.

How much does the companion app “My Tactical Soccer” cost?

“My Tactical Soccer” is completely free and can be downloaded by the players or their parents/tutors, so they can keep up with the player’s evolution and performance

I can’t download Tactical Soccer on my iPhone or Android phone. What’s wrong?

Please be aware that Tactical Soccer is only available to desktop or tablet devices, smartphones are not supported.
To use on smartphones you must be a player or a parent and free download “My Tactical Soccer”.